Lagoon Apartments
Tonga

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Privacy Policy

Effective Date: February 23, 2026

At Lagoon Apartment, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or book a stay with us in Nuku’alofa, Tonga.

1. Information We Collect

We collect information that helps us provide a seamless hospitality experience, including:

  • Personal Identifiers: Name, email address, phone number, and physical address.

  • Booking Details: Dates of stay, number of guests, and special requests.

  • Payment Information: Credit card details (processed securely via our payment gateway; we do not store full card numbers on our local servers).

  • Identity Verification: Passport or ID copies, as required by the laws of the Kingdom of Tonga for guest registration.

2. How We Use Your Information

We use your data solely for business purposes, specifically:

  • Processing and confirming your reservations.

  • Communicating check-in instructions or updates regarding your stay.

  • Improving our website and guest services.

  • Complying with Tongan tax and immigration regulations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your data is only shared with:

  • Service Providers: Trusted third-party platforms (e.g., booking engines or payment processors) necessary to complete your transaction.

  • Legal Requirements: Tongan government authorities if required by law (e.g., for tourism statistics or security).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. While no internet transmission is 100% secure, we use industry-standard encryption for all sensitive transactions.

5. Cookies

Our website may use “cookies” to enhance your user experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request the deletion of your data (subject to legal record-keeping requirements in Tonga).

7. Contact Us

If you have any questions about this Privacy Policy or our treatment of your data, please contact us at:

Lagoon Apartment Umusi Road, Nukuʻalofa, Tongatapu, Tonga Email: reservations@la-apartments.to Phone: +676 720 3283